A Convenient Resource
Working on a story about the national mortgage industry? Need expert advice or insight about current mortgage market trends, issues, or concerns?
Knowing the industry—past, present, and future—is our business.
FNC thought leaders and experts are available for an interview, a fresh quote, opinion, or commentary to complement your editorial needs. Take a look at their areas of expertise, suggested audiences, and bios. Download a PDF of this page (Requires Adobe Acrobat Reader) for your convenience.
William Rayburn | Bob Dorsey | Kathy Coon | Neil Olson |
Shawn Telford | Mike Mitchell
William Rayburn, PhD
Chief Executive Officer, Chairman of the Board, FNC Co-Founder
Bill Rayburn has served as chairman and CEO since the company’s founding. Initially, he tackled the responsibility of raising funds and establishing the banking relationships necessary to ensure FNC’s success. In recent years, his focus has shifted to leading the company’s organic revenue growth through strategic planning and the introduction of new solutions to the marketplace. Currently, his efforts are aimed at strengthening processes to maintain fantastic client service, as well as growing and developing the talented management team at FNC.
Prior to co-founding FNC, Rayburn co-founded two other successful ventures—a residential real estate development company, and a seminar and training company. He also served full-time on the finance faculty at the University of Mississippi for 12 years where he taught graduate courses in financial institutions and real estate investment analysis. Rayburn worked his way through graduate school selling enterprise telecommunications systems with a major firm.
Active in both local and state-wide communities, Rayburn “gives back” by serving on the Girl Scouts Heart of the South Council board of directors (including serving as chair of the finance committee); the Boy Scouts Yocona Area Council board of directors (including serving as the District Fund-Raising Chair); the board of directors of the Oxford Ballet Association; and the board of directors of the Mississippi Technology Alliance. He is also an active supporter of 4-H in Mississippi.
Rayburn holds a doctorate in finance from the University of Memphis, is a Chartered Financial Analyst (CFA) and an MAI (inactive). He completed his undergraduate degree in business at the University of Southern Mississippi. An eternal optimist, his favorite phrase is, “Have a Fantastic day!”
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Chief Data and Analytics Officer, FNC Co-Founder
As a co-founder of FNC, Bob Dorsey served as chief operating officer until 2007. He since has shifted focus to lead the data and analytics group, currently as executive vice president for data and analytics. Prior to founding FNC, Dorsey was a member of the economics faculty at the University of Mississippi.
Dorsey earned his Ph.D. in economics from The University of Arizona as a member of the experimental economics program directed by Nobel Laureate Vernon Smith. He has published more than 30 articles in professional journals and is co-author of the book, Bankruptcy Prediction Using Artificial Neural Networks.
His academic research has focused on experimental economics, and the econometrics of non-linear optimization. Prior to his work in economics he worked in academic administration and as an engineer.
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Kathy Coon, SRA
Chief Appraiser & Director of Appraisal Quality Control
As the chief appraiser and director of GAAR® at FNC, Kathy Coon consults lenders in the detection of faulty or fraudulent appraisals. She also has conducted appraisal training to underwriters, government agencies, and law enforcement. Coon was instrumental in helping the FBI solve one of the largest flipping scams in the country.
At FNC, Coon served as the subject matter expert and lead in the creation of FNC’s Generally Accepted Appraisal Rules™ (GAAR) which provide an automated review of appraisals for both compliance and risk issues.
A national instructor for the Appraisal Institute, Coon has served on its board of directors and executive committee as Chair of Education and was twice elected chair of the Residential Appraisal Board. Coon is also member of the Mortgage Banker Association’s Fraud and Ethics subcommittee and served on MBA’s Appraisal Fraud Task Force.
A widely-respected speaker, Coon is the developer of the Appraisal Institute’s seminar, Quality Assurance in Residential Appraisals: Risky Appraisals = Risky Loans. She holds a degree in business and criminal justice and is qualified as an expert witness.
Coon serves as a volunteer and Life Member of the Houston Livestock Show and Rodeo—an event focused on education, donating approximately $10 million each year to scholarships. She also is a member of Citizens Police Academy, an organization that taps citizen expertise in fighting crime.
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Chief Legal Officer
The former president and CEO of the California Market Data Cooperative (CMDC), Neil Olson joined FNC in 2000 when the company acquired CMDC. Olson now provides legal support to FNC and its employees.
Prior to CMDC, Olson served as a senior officer at two southern California savings and loans and practiced real estate and financial institution litigation law. Olson earned his Juris Doctor degree from Southwestern University School of Law. He is also a graduate of Pomona College in Claremont, California.
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Director of Product Management
Shawn Telford joined FNC in 2007 after spending more than a decade in the appraisal and technology industry. Telford worked his way through college as an appraiser—while supporting his family. He could see real estate valuation was rapidly embracing technology which prompted him to earn a master’s in computer information systems from the University of Phoenix.
He ran the technology group within Washington Mutual’s appraisal division, where his responsibilities ranged from implementing FNC technology to choosing what laptops and cameras staff appraisers would use. As a senior executive for American Reporting Company (ARC), he was in charge of technology and operations, launching an Appraisal Management Company and escrow division. He also taught a series of online college courses about computer systems and technology.
Telford now leads the product management team at FNC, and manages the CMS product team with a proven record of success in managing business operations, technology projects, technology systems, and business growth plans.
Telford earned his bachelor’s degree in business management from Utah Valley University and has a master’s in computer information systems. Licensed as a Certified Real Estate Appraiser, he is currently studying to complete an M.B.A. at the University of Mississippi.
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Chief Strategy Officer
As Chief Strategy Officer, Mike Mitchell has been actively involved in the growth of FNC since joining the company in 1998. With a background in building technology businesses,
Mitchell works to define and bring to market innovative solutions for FNC’s clients and the mortgage technology industry at large. In addition to helping drive corporate strategy
within FNC, Mitchell actively serves the mortgage technology industry through his work with the Appraisal Institute, American Land Title Association, and MISMO standard committees.
Prior to joining FNC, Mitchell managed the product marketing and launch of the both Skytel 2-Way Pager and Monorail PC. Mitchell received a B.A. in economics from Duke University
and an M.B.A. in finance and entrepreneurial management from the Wharton School of Business at the University of Pennsylvania.
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